Privacy Policy

TokBox, Inc. (the “Company”) knows that you care about how your personal information is used and shared, and takes your privacy seriously. Please read the following to learn more about our Privacy Policy. By visiting the Company’s website at http://www.tokbox.com (the “Website”), or using any of our services, you acknowledge that you accept the practices and policies outlined in this Privacy Policy.

What Does This Privacy Policy Cover?

This Privacy Policy covers Company’s treatment of personally identifiable information ("Personal Information") that Company gathers when you are accessing the Website and when you use our services. This policy does not apply to the practices of companies that Company does not own or control, or to individuals that Company does not employ or manage.

What Personal Information Does Company display or Collect?

The information we gather from users enables us to personalize and improve our services, and to allow our users to set up a user account and profile that can be used to interact with other users through the Website. In connection with the Website, we request and display some personal information to other users and visitors of the Website, which allows users to identify each other.

We collect the following types of information from our users.


Personal Information You Provide to Us:

We receive and store any information you enter on the Website or provide to us in any other way. The types of Personal Information collected include your name, e-mail address, and any other data you actively choose to provide. You may choose not to provide us with certain information, but then you may not be able to take advantage of many of our special features. The Personal Information you provide is used for such purposes as responding to your requests for certain information, products and services, customizing the advertising and content you see, and communicating with you about specials and new features. You may modify or remove any of your personal information at any time by logging into your account and accessing features to edit your profile and account information.

Personal Information Collected Automatically:

E-mail Communications:

We often receive a confirmation when you open an e-mail from Company if your computer supports this type of program. Company uses this confirmation to help us make e-mails more interesting and helpful. We also compare our user list to lists received from other companies, in an effort to avoid sending unnecessary messages to our users.

What About Cookies?

Will Company Share Any of the Personal Information it Receives?

Personal Information about our users is an integral part of our business. We neither rent nor sell your Personal Information to anyone. We share your Personal Information only as described below.

Affiliated Businesses We Do Not Control: We anticipate that we may become affiliated with a variety of businesses and work closely with them. In certain situations, these businesses may operate stores at the Website or sell items to you through the Website. In other situations, Company may provide services, or sell products jointly with affiliated businesses. You can easily recognize when an affiliated business is associated with your transaction, and we will share user information that is related to such transactions with that affiliated business.

Agents: We employ other companies and people to perform tasks on our behalf and need to share your information with them to provide products or services to you. Examples include sending email, analyzing data, and providing user services. Unless we tell you differently, Company’s agents do not have any right to use Personal Information we share with them beyond what is necessary to assist us. You hereby consent to our sharing of Personal Information for the above purposes.

User profiles: User profile information including users’ name and email address may be displayed to other users in connection with User Submissions (as defined in the Terms of Use) to facilitate user interaction within the Website. E-mail addresses are used to add new User Submissions to user profiles and to communicate through User Submissions. Users’ full names will not be directly revealed to other users by Company, however, to facilitate searching User Submissions, Company allows users to search for other users by using first and last name and other information users provide in their profile.

Communication in response to User Submissions: As part of the Website and our services, you will receive from Company and other users e-mail, video-conference and other communication relating to your use of the Website or User Submissions. You acknowledge and agree that by posting such User Submissions or otherwise using the Website, Company and other users may send you e-mail, contact you for video-conferencing or engage in other communication that they determine in their sole discretion relate to your User Submissions or use of the Website.

Promotional Offers: We may send offers to certain users on behalf of other businesses. However, when we do so, we do not give the other business your name and address. If you do not wish to receive these offers, please send us an email to unsubscribe.

Business Transfers: In some cases, we may choose to buy or sell assets. In these types of transactions, user information is typically one of the business assets that is transferred. Moreover, if Company, or substantially all of its assets were acquired, or in the unlikely event that Company goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquiror of Company may continue to use your Personal Information as set forth in this policy.

Protection of Company and Others: We may release Personal Information when we believe in good faith that release is necessary to comply with that law; enforce or apply our Terms of Use and other agreements; or protect the rights, property, or safety of Company, our employees, our users, or others. This includes, without limitation, exchanging information with other companies and organizations for fraud protection.

With Your Consent: Except as set forth above, you will be notified when your Personal Information may be shared with third parties, and will be given the option to prevent the sharing of this information.

Is Personal Information About me Secure?

Your Company account Personal Information is protected by a password for your privacy and security. You need ensure unauthorized access to your account and Personal Information by selecting and protecting your password appropriately and limiting access to your computer and browser by signing off after you have finished accessing your account.

Company endeavors to protect user information to ensure that user account information is kept private, however, Company cannot guarantee the security of user account information. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of user information at any time. For additional information about the security measures Company uses in connection with the Website, please contact us at lauren@tokbox.com.

The Website contains links to other sites. Company is not responsible for the privacy policies and/or practices on other sites. When linking to another site a user should read the privacy policy stated on that site. This Privacy Policy only governs information collected on the Website.

Please be aware that whenever you voluntarily post information to public areas on the Website or any other public forums, such information can be accessed by the public.

What Personal Information Can I Access?

Company allows you to access the following information about you for the purpose of viewing, and in certain situations, updating that information. This list will change as the Website changes. You may currently access the following information:

What Other Choices Do I Have?

Changes to this Privacy Policy

Company may make changes to this Privacy Policy from time to time for any reason. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we make changes in the way we use Personal Information, we will notify you via e-mail or by posting an announcement on the Website. Users are bound by any changes to the Privacy Policy when he or she uses the Website after such changes have been first posted.

Questions or Concerns

If you have any questions or concerns regarding privacy at TokBox, please send us a detailed message to lauren@tokbox.com. We will make every effort to resolve your concerns.