How to upgrade your subscription on TokBox

Now you can take advantage of all the features our premium products, Video Meeting and Video Conference, offer by simply upgrading your existing account. You’ll be able to schedule meetings in advance, share presentations and have larger video calls. Best of all you get to try all of these features free for 30 days. Check out which product is right for you by looking at our Features & Pricing page.

If you need help upgrading your account, here is a step-by-step guide on upgrading your Video Chat account to Video Meeting.

1. Login to your TokBox account and select “Account” in the top menu bar, then “Upgrade account”.

2. If you’re registered for a Video Chat account, “Current plan” will appear beneath it.

3. Select the button beneath Video Meeting and click “Upgrade plan”.

4. You’ll be redirected to a billing page which will prompt you to enter your credit card information and billing address. Once you agree to our terms and click “submit”, you’ll be redirected back to your TokBox account. You’ll now have access to all the features offered in Video Meeting.

If you’re already subscribed to Video Meeting, and would like to upgrade to Video Conference, you won’t be prompted to re-enter your billing information. Simply select the Video Conference subscription level you’d like and click “Upgrade plan”. If your needs change, and you’d like to downgrade your subscription, select your preferred plan and click “Downgrade plan”.

As always, please send us an email with any questions or feedback to feedback@tokbox.com.

Lauren

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