Introducing the OpenTok Debugger Tool

tokbox-inc_markWhen an issue is reported with an application, an early debugging step is to reproduce the problem. Because our platform is an API, and developers use it for many different kinds of applications, TokBox employees used to have to reproduce problems by building a new application for each new use case. After doing that a couple of times, we wizened up and started using pre-built sample applications as the starting point. This still meant that any functionality that wasn’t generic needed to be added in. What we really needed was an application that used a myriad of features we offered: Enter the TokBox Live Debugger.

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FAILED – TechTok with Philipp Hancke

techtoksAt this month’s TechTok, Philipp ‘Fippo’ Hancke, &yet’s WebRTC lead and industry veteran, explains everything you need to know about how to handle failures with WebRTC.

‘If you’re going to launch a WebRTC powered service for financial gain, then you need to have done everything within your power to ensure it works reliably across as many cases as possible.’ Chris Koehnke.

Philipp knows just how to do this so we will leave it to him to tell you.  If you want to learn more about how to fail gracefully with WebRTC you can watch a video of Philipp’s full presentation here:

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Demo application: OpenTok 3D

OpenTok3dtest

The OpenTok.js SDK integrates beautifully into current HTML elements, providing a great variety of layouts and styles. But why should we stick to the traditional 2D design? Modern browsers offer us the power of 3D visualization with WebGL, a technology that has already opened up a new world of interaction and presentation of data within the browser domain.

With an objective to take advantage of the possibilities of 3D within the browser,  we created the  OpenTok 3D demo. The OpenTok 3D demo is a multi-party video application which shows how we can integrate the OpenTok.js API with WebGL technology using the three.js library. One of the objectives of this demo application is to inspire people building on top of the OpenTok.js SDK, showing them the beginning of endless possibilities on how we can present the video screens in a true 3D world.  Cameras, lights, textures, rendering effects, and more, can be leveraged to enrich the final experience.

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The Future of Field Services and WebRTC: 3 Use Cases

The Future of Field Services & WebRTC: Use Cases and BenefitsOne of the fun things about running a communications platform company is watching new use cases emerge as companies and developers innovate using our technologies.

Several months ago, we began to notice a new trending mode of use of WebRTC in the area of Field Service enablement. I’ve also heard people describe it as remote workforce applications, or even fleet management systems.

The key concept is that a field worker – someone who goes onsite to a customer location to effect a repair, make an inspection, or deliver or pick up products, uses some sort of a computer or electronic device as an essential tool for that onsite visit. Increasingly these devices are smartphones or tablets.

It’s predicted that by 2018, 70% of mobile workers will use a tablet or a hybrid device that has tablet-like characteristics. (Source: RapidValue Solutions)

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TechTok – Failing gracefully with WebRTC

techtoksWebRTC works great. Let’s talk about failure though. Back in the Voice-over-IP days, developers would use tools like Wireshark to analyze call traces. With WebRTC and the RTCPeerConnection API we are able to diagnose and handle failures using Javascript surprisingly well. The real challenge is understanding how these tools can help you help your users and, thus, fail gracefully.

At this month’s  TechTok on May 21, Philipp ‘Fippo’ Hancke, &yet’s WebRTC lead and industry veteran will tell us everything we need to know about how to handle failures with WebRTC.

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TokBox at Video Hack Day

VideohackdayTokBox is excited to be sponsoring Video Hack Day in New York this Saturday (May 9), an event dedicated to all things video.  At a time when more and more exciting video apps and services are popping up, we are looking forward to going along to see what the community can come up with next.

We’ll be sending Ankur along to the event who will offer up a couple of OpenTok hack ideas as well as answers and advice on the day.  If you’re up for a challenge, why not think about WebRTC powered augmented or virtual reality apps?  Or adding a live video chat to a media site?  We’ll be awarding a GoPro for the best OpenTok hack so give it a go!

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Can Meerkat be more Snapchat than Yo?

meerkat

Hype used to be what every new app developer wanted, until it became a euphemism for flash in the pan. Meerkat and Periscope are so hot right now, as evidenced by the breathless fan boy bloggers and the equally breathless declarations of their death (in particular Meerkat’s).

This current iteration of native mobile live video streaming has captured the attention of the media and also the general public. Is this a game-changing and sustainable phenom, or a flash in the pan?

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Google Helpouts wasn’t helping

helpouts-gGoogle shuts down plenty of products. Reader, Glass, Talk, Wave. But the closing down of Helpouts gives particularly valuable lessons for those who are building WebRTC based applications and services for the always on ‘find an expert market’, of which there are many.

 While it’s clear that it didn’t get enough  traction and had some monetization issues, the real question is why? In healthcare in particular there is a large and growing world of people for whom video communications, powered by WebRTC, is a critical lifeline (literally).  This is a world that includes housebound cancer-patients, the blind, recovering drug addicts, time-constrained parents and their community of carers, and healthcare practitioners. A recent report cited 89% of healthcare executives that said they expect telemedicine to transform the U.S. healthcare system in the next decade, with the number of patients using telehealth services growing to 7 million in 2018, up from 350,000 in 2013.

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Kicking off TechToks at TokBox

techtoksHere at TokBox, we passionately believe that great products and technology can have a huge impact on the way we live and work. This is especially true when innovative minds from diverse fields and disciplines come together to create them.

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TokBox at Money 2020 Europe

money2020There is no doubt that the financial service industry is going through a period of accelerated change.  In order to keep up with shifting customer behavior and expectations, organizations are turning to a range of new technologies in order to create better experiences for their employees and customers.

Money2020, the world’s largest fintech event, focuses exactly on these innovative and disruptive technologies and how they are being used.  For the first time, TokBox will be exhibiting this year at the European show, taking place in Copenhagen, April 4-7.

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