Across many industries and use cases, developers on the OpenTok platform are creating live video applications that enable life changing experiences. Whether it is doctor-patient care, online tutoring, high-touch customer service, team collaboration, social interactions, or interactive broadcasting, developers are bringing people together worldwide in ways that were not previously possible.
Our customers are building their businesses on the OpenTok Platform. To meet the needs of increasingly sophisticated applications we’re introducing additional server-side REST APIs that give developers more dynamic control over the OpenTok Platform — the Session Management and Account Management APIs.
Today we’re rolling out our new Windows SDK into public-beta. This means that you can build live video applications and services that work seamlessly across iOS, Android, Web and Windows desktops, laptops, and tablets. With this, TokBox is continuing to broaden our endpoint flexibility for our customers and partners.
The Windows SDK has all the great features that you’ve come to expect from the OpenTok Platform. In addition to being fully interoperable with all our existing client SDKs, it also includes support for:
- C# API for Windows C# developers
- .NET 4.6.1
- OS versions: Windows 7, Windows 8.x and Windows 10
- x86 and x64 architectures
- Custom video capturer
On Saturday March 11th, TokBox joined Ziggeo to co-host the third annual Video Hack Day at General Assembly in New York City. The one-day hackathon event saw creative web and mobile developers from the New York area and beyond come together and use the latest video technologies to rapidly build innovative and exciting applications.
By all accounts, the event was a resounding success, with over 100 ‘hackers’ submitting projects that ranged from highly practical civic solutions to online dance party platforms (which is not to say that dance isn’t practical). With a tight window of around 10 hours to complete a fully demo-able product, the participating teams were pushed to their limit, and the results were more than impressive.
Last year TokBox introduced the OpenTok Interactive Broadcast API. Ours became the first platform to marry the real-time capability of WebRTC with the reach of HTTP Live Streaming (HLS). The Interactive Broadcast API is helping our customers build large-scale interactive video experiences including live online auctions, Massive Open Online Courses (MOOCs), webinars, social apps and more.
Over the past 6 months we’ve continued to innovate in the broadcast space, pushing the boundaries of performance while ensuring massive scale. Today we’re proud to announce major enhancements to our Interactive Broadcast API.
TokBox is pleased to be sponsoring the upcoming Kranky Geek WebRTC Tour across Bangalore, Hyderabad and Chennai in India during March 2017 (see below for dates). This fast-paced event brings respected WebRTC and real-time communications experts to town to help technologists and developers quickly get up-to-speed on the opportunities to enhance apps with global live video experiences using WebRTC.
At TokBox we’re always trying to find ways to improve your development experience. We pride ourselves on offering clear documentation, helpful tutorials and tools to accelerate the integration of OpenTok. We don’t plan on stopping there.
Now, with the Video Chat Embed, you can take your proof of concept from zero to sixty with a simple copy and paste.
Why is this so powerful? As the market and demand for live video communications grows, two trends are emerging. First, developers with varied coding skill levels want to build with WebRTC. Second, developers want to be able to show off a proof of concept quickly. Enter the Video Chat Embed.
To get started simply login to your TokBox account, click “Video Chat Embeds” in the left navigation and “Create New Embed”.
Make a few configuration choices for your Video Chat Embed – specify what size you would like the frame to be and what website your project will be embedded into. We’ll then generate code for you that can be added to your website in a matter of minutes.
Research continues to prove that more of us than ever and banking online. Studies show that 94% of millennials now conduct their transactional banking entirely online. And it is not just millennials; there are now more people who bank on a smartphone or computer on a weekly basis than who step foot in a branch.
In line with this customer move to online channels, banks are increasingly faced with the dilemma that while customers expect everything to be online, they also are demanding a more personalized service. The friendly face and personal touch from a bank teller – once an integral part of the banking customer experience – have largely been replaced by automation. As a result, banks are looking for solutions to enable them to deliver the level of service they want to online. Many are turning to live video.
This latest white paper explores how interactive live video is ushering in a new era of service in personal banking, the opportunity for banks, as well as best practices for implementing interactive live video into the customer journey.
Click here to download the white paper.
Many of our partners eventually find themselves asking how to tell whether their users tend to experience good quality while using the OpenTok Platform. As time has taught us, this can be a difficult question to answer. The most common source of complaints stem from underwhelming audio/video (A/V) quality between endpoints. These complaints are nearly always rooted in issues with performance of the endpoint network. The correlation between network performance and A/V quality has been accepted as an industry standard. In fact, we have built tools to expose network performance data, as a proxy indicator of subjective quality. While objective data about a network may be easy to collect, it is much more difficult to assign a number to represent the quality of experience that a user subjectively experiences.
Mobile applications are rapidly becoming the primary channel through which people get things done. At the same time, user experience expectations for mobile applications far exceed expectations for applications delivered through other channels. Users expect value, ease of use and a delightful experience, but too often their expectations are not met. This is only exasperated in applications with a real-time communication component. Our customers are not immune to this trend; an increasing number of them are building applications with a mobile-first strategy and it is becoming a significant part of the traffic that we see on our platform. In fact, more than 60% of the traffic we see on OpenTok is from customers using our Mobile SDKs.