With our fourth WebRTC Conference & Expo now a week behind us, we wanted to take some time to reflect on the event. There was never a dull moment for Team TokBox in Atlanta. We gave a keynote address, participated in several panel discussions, gave a live demo of our video driver and manned our bustling booth complete with a Bridgestone Golf B-FIT kiosk.
Hot off the heels of our OpenTok 2.0 Archiving API pricing and storage announcement we’re excited to announce that our Archiving API has now gone into production.
Following on from our OpenTok archiving and storage announcement we’re excited to fill you in on some updates we are making to our OpenTok iOS and Android SDKs 2.2 that are going into production. What started out as internal engineering project has paved the way to the release of a suite of valuable mobile features which have become a formal part of the product offering, setting OpenTok further apart from other WebRTC platforms.
In the latest versions of the OpenTok SDKs for iOS and Android, everything is new. We found an opportunity to learn from the lessons of the past two years, and seized it to conduct an overhaul of the architecture of the client. The 2.2.0 release of the iOS and Android SDKs marks the second major revision of the implementation of the OpenTok Mobile SDKs. This post highlights one of the many new features of the 2.2.0 SDKs, about which we are feeling particularly excited: the “Video Driver”. Although the feature exists with parity in both platforms, today we’ll focus on the iOS-variant of the new API.
Here at TokBox HQ we’ve spent the past couple of weeks getting excited and getting ready for the WebRTC Conference & Expo taking place in Atlanta June 17-19. For those who have not been before, this semi-annual expo is the longest running WebRTC event where attendees have the opportunity to meet service providers, attend training sessions, learn about the latest developments and hear from industry experts.
Here at TokBox we are always trying to expand and improve our range of features, tailoring these features in line with real world developer needs. That’s why we are excited to announce some pricing and storage updates.
We’re still receiving a lot of feedback on our beta so we’d like to extend a big ‘thank you’ to our community for this.
Last year TokBox asked over 1,000 professionals from around the world about WebRTC. We wanted to find out how people were using it, the projects they were working on and their plans for making use of WebRTC in the future. It was interesting to find out about the various use cases and we learnt a lot about what people hoped to see from the platform in the future.
We were unaware, until recently, about the shocking lack of Speech-Language Pathologists across the US and the world. With growing demand of special education departments, rural districts, and culturally diverse students, too many young people are simply not being taught how to communicate effectively.
So we were delighted when TokBox partner DoubleRobotics teamed up with TinyEye Therapy Services to address this shortage using innovative technology, including OpenTok.
TinyEYE have taken the DoubleRobotic moving robots with in-built live video technology capability, and despatched them remotely to deliver speech therapy classes to students that really need it. Behind every robot there is a certified speech therapist, able to interact and build a relationship with the students, ultimately improving the quality and increasing the scope of support that can be offered.
At TokBox we’re committed to provide an easy to use and easy to build real-time communication platform built on top of WebRTC. Live video communication technology is helping many industries introduce unique and innovative products in areas such as customer service. We are seeing a proliferation of customer service video chat use cases across pre-sales, professional services, expert knowledge sharing and face-to-face customer interaction. According to a recent survey done by eDigital, live chat delivers the highest level of satisfaction in any customer service channel. The ability to video chat takes customer engagement and experience to the next level. We want to enable our partners to deliver high quality customer service applications faster to market to take advantage of this higher level of engagement.
As much as we love using OpenTok to get face-to-face with colleagues, friends, and family all around the world, its still important to physically get out there and talk to users to hear how they feel about our product. Last week a few TokBoxers, including myself, took a trip to Amsterdam for the annual TNW Europe conference. The venue was beautiful, the sessions were insightful, but most of all the people in attendance made our experience meaningful.
— Be My Eyes (@BeMyEyes) April 25, 2014