Launching TokBox Customer Success

Launching customer success at TokBox

In the past 5 years, Customer Success as a discipline has grown steadily together with the rise of SaaS and the subscription economy. Forbes.com listed it as a top job of 2017 with year over year growth of 85%. LinkedIn reports it’s a top job in 2018.

This blog will share the launch of the TokBox Customer Success initiative and share our wins and challenges in helping our customers design and launch profitable, customer-pleasing products and services using WebRTC.

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