Introducing Inspector: Your new session diagnostic tool

Inspector by TokBoxToday we’re thrilled to announce the launch of our powerful new session diagnostic tool, Inspector. It provides you with a high-level OpenTok session summary at a stream and user level to help pinpoint errors, failures, and quality issues. Our main goal? To simplify your post-session debugging.

Inspector takes the rich and complex operational data that the TokBox engineering team uses to debug OpenTok sessions, and makes it available to you in an easy to use interface. These vital metrics will enable you to drill down into session-level details around:

  • Bit-rate, latency and packet loss graphs at user and stream level
  • Event Logs (Detailed list and description of all session events)
  • User Logs (Information such as location, SDK, browser and client)
  • Error Logs (Details of all errors encountered, time of error and impacted end-users)

Now your technical support team can quickly glance through session data to determine whether an issue was caused by an end-user error, application error, network problem or the OpenTok platform.

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TechTok – Changing the face of robotics with Revolve Robotics.

revolveFrom being used to assist in medical research labs to driving cars, you can see new possible uses of robots popping up in many different aspects of our lives.  At TokBox we are particularly excited about telepresence robots and the ability to tap yourself into a different geographic location using real time communications. Combining powerful robotics with communications technology means that you can, effectively, be in two places at once.

It is now a possibility to add robotic motion to video applications – but why would you want to? Imagine a telepresence robot that lets you look around during video calls. Whether you are attending a meeting remotely, talking to your professors and peers in a classroom from afar,  asking your doctor questions from home, or greeting people as a virtual receptionist, you can combine real time communications and robotic movement to be able to move and look around, and to interact with other people, almost as though you are there in person. These combined possibilities help to create a more true to life experience and is far more engaging on both ends of the call.

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SF WebRTC meet up

webrtc_logoLast week TokBox hosted the monthly SF WebRTC meet up at our offices in San Francisco.

It was a great evening, with a range of speakers and topics from the WebRTC world.  This month we heard from:

 

  • Ankur Oberoi from Tokbox
  • Hadar Weiss from Peer5
  • Feross Aboukhadijeh from WebTorrent, PeerCDN
  • Dr Alex from Temasys

You can watch a full recording of the event below and if you are interested in hearing more about meet up events at TokBox, you can join our meet up group here.

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Best Practices: Building a secure application with the OpenTok platform

security2For any business, in any industry, security is always an essential consideration.  TokBox recognizes this and makes the security of customer data a top priority in the OpenTok platform.

In addition to selecting a secure platform provider, it’s equally as important to architect your application in a secure way.

That’s why we created the “Best Practices: Building a Secure App with OpenTok” guide. This resource is designed to help you ask the right questions while developing your application, and provides best practice recommendations so that you can make informed decisions.

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Webinar: How to Build Multi-Party Calling with WebRTC

conceptboard

WebRTC is maturing and we can see the needs in the market evolving along with this.

However, with the increased need for rich, digital experiences comes the challenge of building more advanced applications. We know that building real-time video communications can be challenging, especially when it involves more than two participants. To pull off a multi-party call using WebRTC off-the-shelf you’ll need a strong backend infrastructure and a deep understanding of media processing.  That’s why we are looking forward to exploring this topic with WebRTC expert, Tsahi Levent-Levi, founder of bloggeek.me, in our upcoming webinar.

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Introducing the OpenTok Debugger Tool

tokbox-inc_markWhen an issue is reported with an application, an early debugging step is to reproduce the problem. Because our platform is an API, and developers use it for many different kinds of applications, TokBox employees used to have to reproduce problems by building a new application for each new use case. After doing that a couple of times, we wizened up and started using pre-built sample applications as the starting point. This still meant that any functionality that wasn’t generic needed to be added in. What we really needed was an application that used a myriad of features we offered: Enter the TokBox Live Debugger.

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Demo application: OpenTok 3D

OpenTok3dtest

The OpenTok.js SDK integrates beautifully into current HTML elements, providing a great variety of layouts and styles. But why should we stick to the traditional 2D design? Modern browsers offer us the power of 3D visualization with WebGL, a technology that has already opened up a new world of interaction and presentation of data within the browser domain.

With an objective to take advantage of the possibilities of 3D within the browser,  we created the  OpenTok 3D demo. The OpenTok 3D demo is a multi-party video application which shows how we can integrate the OpenTok.js API with WebGL technology using the three.js library. One of the objectives of this demo application is to inspire people building on top of the OpenTok.js SDK, showing them the beginning of endless possibilities on how we can present the video screens in a true 3D world.  Cameras, lights, textures, rendering effects, and more, can be leveraged to enrich the final experience.

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TechTok – Failing gracefully with WebRTC

techtoksWebRTC works great. Let’s talk about failure though. Back in the Voice-over-IP days, developers would use tools like Wireshark to analyze call traces. With WebRTC and the RTCPeerConnection API we are able to diagnose and handle failures using Javascript surprisingly well. The real challenge is understanding how these tools can help you help your users and, thus, fail gracefully.

At this month’s  TechTok on May 21, Philipp ‘Fippo’ Hancke, &yet’s WebRTC lead and industry veteran will tell us everything we need to know about how to handle failures with WebRTC.

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TokBox at Video Hack Day

VideohackdayTokBox is excited to be sponsoring Video Hack Day in New York this Saturday (May 9), an event dedicated to all things video.  At a time when more and more exciting video apps and services are popping up, we are looking forward to going along to see what the community can come up with next.

We’ll be sending Ankur along to the event who will offer up a couple of OpenTok hack ideas as well as answers and advice on the day.  If you’re up for a challenge, why not think about WebRTC powered augmented or virtual reality apps?  Or adding a live video chat to a media site?  We’ll be awarding a GoPro for the best OpenTok hack so give it a go!

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Kicking off TechToks at TokBox

techtoksHere at TokBox, we passionately believe that great products and technology can have a huge impact on the way we live and work. This is especially true when innovative minds from diverse fields and disciplines come together to create them.

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