Innovation in banking has previously focussed predominantly on customer convenience. For all of the efficiency and convenience technologies have brought to banking, banks always need to differentiate themselves with superior service. And that’s why many leading financial organizations are now turning their attention toward customer experience. In an age where banking is increasingly done online or through mobile applications, this presents a challenge to many financial service organizations.
Lately, we have been thinking and talking about broadcast in multimedia. By now, you might have seen that TokBox is powering applications that go beyond the contemporary one-to-one and small group settings that are typically associated with the current generation of WebRTC apps, to a much larger scale of hundreds or even thousands of people watching and participating in the conversation. At a glance, this might not sound particularly groundbreaking; video has been distributed to large audiences for years. However, a closer look is necessary: with a shift in the underlying technology, TokBox adds the option of real-time communication to the existing large-audience reach of broadcast video, to enable a whole new class of applications.
As behavior changes and as technology continues to transform the financial services industry, it is no surprise that bank branches are closing. Analysts suggest that the number of bank branches open in the US could be cut by within the next decade. This is to be expected as more and more of what we do as customers is online. According to research conducted by Accenture customers engage with their banks an average of 17 times a month, but only two of those interactions involve human contact.
When developing applications, the importance of mobile cannot be underestimated and, at TokBox, we recognize the need to communicate seamlessly between desktop and mobile devices. That’s why we were excited to attend Mobile World Congress last month and demonstrate the power of WebRTC in bringing contextual, embedded communications to a range of uses cases, across multiple devices.
Mobile World Congress this year surpassed a record 100,000 visitors from around the world. With a range of exhibitors and presentations from industry leaders including Facebook’s Zuckerburg and Cesar Alierta from Telefónica, the event showcased the latest technology and trends in the mobile world, from WebRTC to virtual reality and robotics.
Whether you’re developing a new website, building an app for mobile or working out web infrastructure, it’s important to keep up to date with all of the technologies contributing to the evolution of the web. The O’Reilly Fluent Conference aims to to help you do that. With a range of speakers across a number of different roles and industries Fluent covers the full scope of the Web Platform and its associated technologies.
As the WebRTC landscape continues to evolve it can be hard for developers to keep up. The Kranky Geek WebRTC event aims to fill in the gaps and jumpstart your knowledge about WebRTC and the ever-changing landscape of communications online.
The event has a jam-packed agenda with experts talking about a range of different topics from the very basics to real world applications, and building workshops. TokBox CTO, Badri Rajasekar, will be there to talk about the need to push the boundaries of WebRTC in order to cater to unprecedented broadcast use cases.
Set to be the largest hackathon in history , TokBox is proud to be sponsoring the Koding & Hacksummit hackathon, February 20-21. More than 25,000 teams will participate in the hackathon for a chance to win some amazing prizes.
Participants can use any publicly available API to create something that fits into the theme of data visualization, productivity or gaming.
With the mobile market booming, there are increasingly exciting opportunities to innovate with WebRTC for mobile and an ever growing range of devices. Here at TokBox we are continuing to evolve our offerings and we’re seeing more and more of our customers building applications with embedded communications with mobile at their core. That’s why we’re looking forward to attend Mobile World Congress this year, the world’s largest industry event.
At this month’s TechTok, Streethawk CEO, David Jones, will be answering some of these questions. He’ll be talking to us about how top apps use engagement automation to drive growth, focusing on virality, look-a-likes & referral programs as well as big recurring issues including:
• User retention
• Cost of paid acquisition
• Why referral growth has been constrained until now
• Onboarding and engagement tactics
At this month’s TechTok, the team from Revolve Robotics came along to talk about all things robots: how robotics have changed and continue to do so, the evolution and potential of telepresence robots, as well as how you can leverage the OpenTok platform and Kubi robotics capabilities to build powerful and engaging telepresence robots.
Revolve Robotics CTO, Ilya Polykov, and CEO, Marcus Rosenthal spoke about their integration of OpenTok and Kubi. If this is something you are working on or are interested in, check out their API. If you’re developing an app based on the OpenTok platform and want to use Kubi, this API will help you make this happen in a matter of days.
If you’re interested in buying your own Kubi robot, you can get $100 off your online purchase using the promo code ‘tokbox’ at checkout for a limited time only.