Have you ever had to support a WebRTC application and needed to get packet dumps from the user? Wireshark is a great tool for this, but asking a user to install it and make a dump rarely works. It’s just too complicated. So I was pretty excited when I read the Chrome 49 release notes which described (not in much detail) a new feature called the ‘RTC event log’. This is described as follows:
We now provide a new debug option in chrome://webrtc-internals for tracing internal details (e.g., BWE, jitter buffer state) for audio and video sessions. This option creates a log containing the timing and headers of packets as well as the timing of various internal events. We hope this will help resolve issues related to media transport and jitter buffers; attaching this log when reporting such issues will help us tremendously.
We’re happy to announce that we recently made available OpenTok mobile SDKs 2.7.0 for iOS and Android. Improvements have been made in three main areas: Xcode 7 and iOS 9 support, quality and reliability and ease of use of the library.
Now let’s jump into all the details:
Xcode 7 and iOS 9 support
A beta bitcode version of the OpenTok iOS SDK is now available here. For more information about this update you can check out our blog post. If you have any comments or need to report any issues, please contact us at: firstname.lastname@example.org.
Over the last 5 years, we’ve helped hundreds of companies create rich and engaging applications with OpenTok powered live video and voice. Now, we’re bringing broadcasters and brands (who are now broadcasters too) unprecedented audience engagement with the launch of our new Interactive Broadcast Solution.
Until now live broadcasting applications have focused on one-way streaming. This works well for conferences or events. But now, Interactive Broadcast is the first solution to enable multi-party panels, video-based audience participation, and an on-brand experience for website and application owners. The Interactive Broadcast Solution gives broadcasters the tools they need to bring user-generated content and viewer-participation content to both online and TV audiences.
Embedded communications is so powerful because of one very important factor – context. Whether that’s a web page, presentation, LMS, medical scan, (the list goes on), context enhances the conversation. Better still? When collaboration features are layered on top.
Using the OpenTok platform, our aim is to make it super simple for you to add rich collaboration functionality to your apps. Today we’re happy to introduce the Annotation widget for the OpenTok platform in beta – a pre-built UI component that can be quickly added to your application. The widget adds annotation and frame grab capabilities to the OpenTok web, iOS and Android SDKs and is completely customizable.
We’re happy to announce the release of the OpenTok 2.7.1-beta.1 Bitcode version.
Apple added Bitcode binary support for developer apps as part of the app thinning process. The reason behind this is to minimize the end user download app size. Prior to Xcode 7 & iOS 9, developers upload the native binary and it’s the final executable that users download.
Last week we launched our new Interactive Broadcast Solution and we’re delighted to announce our first partner to build on the platform – Fox Sports. Fox have built the Fox Sports Huddle – a weekly interactive online broadcast where college football fans, players, managers and experts can come face to face on www.foxsports.com, one of the biggest sports websites in the world.
College Football is one of the most popular sports in America, and now Fox Sports Huddle brings fans even closer to the action, taking sports coverage from a simple one way stream or text chat to a large scale, interactive and engaging experience where fans can truly be part of the show. Fox Sports Huddle incorporates live feeds from the studio or the sports field together with real-time video streams from fans to create an online video talk show that can be broadcast to an online audience of up to thousands of people, all without a download or plugin. Now, Fox Sports experts and athletes can talk with their fans, not at them.
As much as WiFi and cellular network reliability has improved over the years, it’s not uncommon to find yourself in a situation where connectivity drops or is spotty at best. Somehow in our overconnected world, “offline” mode still exists. When you’re using real-time communications technology, poor service or connection quality can be particularly disruptive.
That’s why we’re excited to introduce our Pre-Call Test tool – a set of tools that will determine if an end-user’s OpenTok-powered call will be successful given their network conditions. The Pre-Call Test can be integrated into your application’s workflow so that your end-users can run the diagnostic test before they even join the session. Based on their test results, you can implement business logic that determines whether a particular user is allowed to publish a stream to the session with video, audio-only mode, and more.
Today we’re thrilled to announce the launch of our powerful new session diagnostic tool, Inspector. It provides you with a high-level OpenTok session summary at a stream and user level to help pinpoint errors, failures, and quality issues. Our main goal? To simplify your post-session debugging.
Inspector takes the rich and complex operational data that the TokBox engineering team uses to debug OpenTok sessions, and makes it available to you in an easy to use interface. These vital metrics will enable you to drill down into session-level details around:
- Bit-rate, latency and packet loss graphs at user and stream level
- Event Logs (Detailed list and description of all session events)
- User Logs (Information such as location, SDK, browser and client)
- Error Logs (Details of all errors encountered, time of error and impacted end-users)
Now your technical support team can quickly glance through session data to determine whether an issue was caused by an end-user error, application error, network problem or the OpenTok platform.
Mozilla has released further enhancements to Firefox Hello, powered by OpenTok, including the ability to screen share within a video chat. This new feature allows participants to open and share a browser tab or application window from within the chat, making browsing, shopping, drafting or any other activity more collaborative and engaging.
We’re moving the OpenTok Platform to a new release cadence – less frequent with more punch. We’ve made a few significant decisions about how we’re going to release and support client updates in the OpenTok Platform, and, as these changes go live, we wanted to keep the OpenTok community properly updated.
Over the life of the OpenTok Platform, we’ve moved from weekly to bi-weekly to monthly releases. When the Platform only had web-based clients, it was possible for us and (some of) our partners to move this quickly.