There is no doubt that the financial service industry is going through a period of accelerated change. In order to keep up with shifting customer behavior and expectations, organizations are turning to a range of new technologies in order to create better experiences for their employees and customers.
Money2020, the world’s largest fintech event, focuses exactly on these innovative and disruptive technologies and how they are being used. For the first time, TokBox will be exhibiting this year at the European show, taking place in Copenhagen, April 4-7.
Real-time communications continues to play an important role in shaping the future of financial services. Research has shown that 64% of financial service organizations believe that a digital only model is possible and 70% expect to be using video chat to communicate with their customers within the next 5 years*. That’s why we are excited to be a part of the show this year to talk about how TokBox is contributing to innovation in this field.
We’ll have a kiosk at the event where we will be talking about the increasingly important role of real-time communications in the financial service industry. We will also be demoing the OpenTok platform, the TokBox Wealth Management Solution as well as applications from our customers including the Royal Bank of Scotland.
If you’re at the event come along to Kiosk K15 to speak to a member of the team to learn more about TokBox and the financial service industry. Alternatively, contact us here if you’d like to set up meeting with one of the team.