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Debugging — Android

This topic includes the following sections:

Troubleshooting sessions with Inspector

Inspector provides post-mortem diagnostic information about OpenTok sessions. Enter a session ID or a reported issue ID (see the next section) into Inspector to view raw information at stream and user levels to help pinpoint errors, failures, and quality issues.

For details, see the Inspector documentation.

Reporting an issue

You can call the Session.reportIssue() method to programmatically report when your app experiences an issue. This method provides you with an issue ID, which you can use with the Inspector or when discussing the issue with the TokBox support team.

String issueId = session.reportIssue(); 

You may want to send the issue ID to a server that can store it in a database for later reference.