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Add Messaging, Voice, and Authentication to your apps with Vonage Communications APIs

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Allowed IP list

The allowed IP list feature lets projects using the Enterprise environment know IP addresses of Vonage Video API servers

The allowed IP list feature is available as an add-on feature.

Vonage maintains a list of IP address blocks associated with the Video API platform components. Vonage shares this information with partners using the Enterprise environment who need to know IP addresses of Vonage Video API servers in order limit exposure of their network to trusted end-points only. This list includes the following components:

Vonage will support partners using the allowed IP whitelist feature with the above-mentioned requirements by sharing the published list of IP address blocks. Vonage will also have a process in place to manage updates to the IP address blocks without disrupting service.

Vonage will provide a 90-day advance notice to customers using the published IP address blocks. But in case of an unexpected event where additional capacity needs to be added immediately to handle a surge in traffic or other business and operational decisions that result in a change in IP address blocks, Vonage will not adhere to the 90-day advance notice. In these cases, Customers would be expected to use the updated list of IP address blocks published by Vonage. Failure to stay up-to-date with the latest IP address blocks published by Vonage will lead to disruption of service.

Requirements

The above guarantee is only available to customers using Vonage Video API Enterprise environment. See Using the Enterprise environment. Make sure to configure the Vonage Video API client to use the Allowed IP list (previously referred to as the IP whitelist — see the next section).

Client SDK settings

To use the allowed IP list, you need to set an option in the Vonage Video API client SDK:

These options are available in version 2.15.0+ of the Vonage Video API client SDKs.

Getting the Vonage Video API Allowed IP list

The Vonage Video API Allowed IP list is available as an add-on feature. Projects must use the Enterprise environment:

  1. View your Vonage Video API account page.

  2. Click the Account Settings link in the left-hand menu.

  3. Under Account add-ons, see the Allowed IPs section, which includes the list of allowed IP addresses used by Vonage.

    You can view all Enterprise environment IP addresses or Enterprise environment IP addresses by Regional Media Zone.

Please go ahead and allow the IP addresses listed in your firewalls.

Contact us if you have any questions.