Pre-call Test
All-in-one checklist for connectivity, media access, and quality
What to expect
Test connectivity to all TokBox servers
Collect bitrate and packet loss statistics
Test the hardware & software setup on the end-point (Camera, Microphone, Browser).
When prompted, allow us to use your camera and audio hardware. In order to get results, this test will last for 30 seconds.
Before it starts
  • Make sure you are on the specific network you intend to test.
  • Make sure you have at least TCP port 443 open.
  • Make sure that the right camera and mic are selected.
  • Run a bandwidth test at http://speedtest.net. Make sure that the bandwidth is over 350kbps upload and download.