With OpenTok, all your user data is anonymized. End user data including logins, IP addresses, identities, payment information and more are never shared with TokBox.
We use industry standard security technologies such as HTTPS support, secure RTP, HTTP authentication, secure WebSockets and application level authentication using tokens. This ensures that your information is always safe, whether it’s media, API or messaging traffic.
With Encrypted Archiving, archived data is never unencrypted at rest or in transit providing the highest level of security. This enables customers to meet the most stringent of compliance and regulatory requirements.
Contact us for more information.
TokBox participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework. TokBox is committed to subjecting all personal data received from European Union (EU) member countries, in reliance on the Privacy Shield Framework, to the Framework’s applicable Principles. To learn more about the Privacy Shield Framework, visit the U.S. Department of Commerce’s Privacy Shield List.
Regional Media Zones gives customers the ability to host media and signaling traffic in the US, European Union, or in Germany, to meet specific compliance and privacy requirements of those regions.
Learn more about Regional Media Zones in our data sheet here.
By default the media streams passing through the OpenTok platform are encrypted using AES 128-bit encryption. For enhanced security, the OpenTok platform also supports AES-256 for stronger encryption and security on media streams.