Communications APIs for innovative enterprises.

Transform your customer relationships with a flexible cloud communications platform.

Think big. Build fast.
TokBox and Nexmo have come together to offer a global platform where you can quickly add communications functionality to your applications to better engage your customers. Prototype in a day and go global the instant you're ready.

Enterprise Plan

Consulting expertise, integration services, platform uptime, and enterprise-grade support — all in a single package.

Enterprise Support
  • Support via phone, chat, email, and web
  • 24/7 escalation
  • Designated Support Engineer
Service Delivery
  • Custom onboarding
  • Monthly health checks
  • Quarterly business reviews
Nexmo Accelerate Services
  • Teach the nature and usage of APIs
  • Advise on client solution architecture
  • Configure product for optimal system integration
  • Project planning, documentations and Peer reviews
Platform SLAs
  • 99.99% for Video
  • 99.99% for Messaging, Voice, & Authentication

Discover Industry-Specific Use Cases

Financial Services
Modernize customer protection and support.
Retail and Ecommerce
Personalize the online shopping process.
Provide a vital connection for patients.
Travel and Hospitality
Create a unique travel experience.
Transportation and Logistics
Grow ridership and streamline operations.

Experience the power of cloud communications

Attract, engage, and retain customers more effectively than ever before.

Efficient and contextual customer engagement
  • Engage with customers within the context of your app or website
  • Embed calling within the context of any workflow
  • Add dynamic IVR menus to offer a personalized service
  • Record calls for transcription and analysis
  • Engage customers via SMS or social apps like Facebook Messenger
  • Add bots to ensure prompt first line of response and improve agent productivity
  • Measure sentiment in real time and automate supervisor barge-in
Efficient customer onboarding and authentication
  • Validate accuracy of customers’ contact information
  • Reduce fraud with step up authentication in higher risk scenarios
  • Enable two-factor authorization during registration
Precision marketing and brand awareness
  • Drive awareness to prospects and customers
  • Announce special promotions to targeted audiences
  • Gain visibility on how customers engage with your brand

Trusted by leading businesses around the world:

Get the Enterprise Plan

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