Support & Consulting Pricing

Our support and consulting plans are built to help your business succeed.
Support Packages
  • StandardFreeCreate an account
  • Support hours M-F, business hours by email (best effort)
  • SLA 99.95% uptime, no credits
  • Production tested releases
  • 1 full year of backwards compatibility
  • Encrypted archiving (optional)
  • Geofencing for US or Europe
  • HIPAA compliance & BAA
  • Named technical support
  • Early access to quarterly roadmap
  • Premium$3,000 / monthlyContact us
  • Support hours 24x5 email and phone
  • SLA 99.95% uptime, no credits
  • Production tested releases
  • 1 full year of backwards compatibility
  • Encrypted archiving (optional)
  • Geofencing for US or Europe
  • HIPAA compliance & BAA
  • Named technical support
  • Early access to quarterly roadmap
  • Enterprise$5,000 / monthlyContact us
  • Support hours 24x7 email and phone
  • SLA 99.95% uptime, credits
  • Production tested releases
  • 1 full year of backwards compatibility
  • Encrypted archiving (optional)
  • Geofencing for US or Europe
  • HIPAA compliance & BAA
  • Named technical support
  • Early access to quarterly roadmap
Consulting Services
  • Getting Started$1,000 / 6 hoursContact us
  • Up to 1 Hour of OpenTok architecture & best practices introduction covering:
    • Core concepts
    • Sample code
    • Common errors & solutions
  • Up to 2 hours of application architecture consulting
  • Up to 3 hours of debugging issues with Technical Support
  • Technical Review$500 / 3 hoursContact us
  • Up to 3 hours of code review of your integration. Includes:
    • Best practices
    • Handling common error cases
  • Add pair programming with a TokBox engineer for $200/hr
  • Professional Services$200 / 1 hourContact us
  • Hire TokBox professional services team to architect and develop the OpenTok component of your application
  • Need help building your application from the bottom up? Hire a TokBox Development Partner.

Contact Sales