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We have exciting news to share!
We are proud to announce that TokBox is now part of Vonage
We are proud to announce that TokBox is now part of Vonage
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We’ll provide the platform so you can focus on building the best apps.

Sign up for a free account and get credits to use towards any OpenTok feature.

Start Free TrialContact Us

No credit card required

Standard

Great for developers and small teams

Includes core features and access to documentation, tools and sample apps.

STARTING AT

$9.99

MO

See what’s included
Usage
Server Environment
Standard
Monthly Included Minutes
Your first 2,000 voice and video streamed subscribed minutes/month are included for all plans
Core Features
View usage-based pricing for Video, Voice, Recording, Screen Sharing, Signaling and TURN relay
Advanced Features
View usage-based pricing for SIP Interconnect, Interactive Broadcast and Voice-Only sessions
Security
Security Essentials
Includes SOC2 and SSL encryption
Services
Basic Support
Includes tools, ticket-based support, Dev Center, and FAQs
AVAILABLE ADD-ONS
Security
Encrypted Archiving
Add on for $500/month
Archived data is never unencrypted at rest or in transit providing the highest level of security
Regional Media Zones - US & EU
Add on for $500/month
Allows restriction of media traffic to the US or EU regions
Regional Media Zones - Germany
Add on for $1,000/month
Allows restriction of media traffic to Germany
AES-256 Encryption
Add on for $500/month
For enhanced security, the OpenTok platform supports the AES-256 level of encryption on media streams.
HIPAA Compliance & BAA
Connectivity
Advanced Insights
Add on for $500/month
Provides session quality and error data alongside usage metrics
Configurable TURN
Add on for $1,000/month
Provides flexibility and control, allowing customers to use their own TURN servers for media traffic.
China Relay
Add on for $1,000/month
Services
Mission Critical Support
Add on for $1,500/month
Onboarding, 24x7 escalation, and priority 2-hour support
Success Services
Add on for $1,000/month
Product roadmap alignment, dedicated success manager, and technical reviews

Growth

Optimal for scaling teams

Includes all Standard features, plus:

A dedicated support team, premium security and analytics features, and more.

STARTING AT

$1,999

MO

Contact us to learn more

See what’s included
Usage
Server Environment
Standard
Monthly Included Minutes
Your first 2,000 voice and video streamed subscribed minutes/month are included for all plans
Core Features
View usage-based pricing for Video, Voice, Recording, Screen Sharing, Signaling and TURN relay
Advanced Features
View usage-based pricing for SIP Interconnect, Interactive Broadcast and Voice-Only sessions
Security
Security Essentials
Includes SOC2 and SSL encryption
Encrypted Archiving
Archived data is never unencrypted at rest or in transit providing the highest level of security
Regional Media Zones - US & EU
Allows restriction of media traffic to the US or EU regions
Connectivity
Advanced Insights
Provides session quality and error data alongside usage metrics
Services
Basic Support
Includes tools, ticket-based support, Dev Center, and FAQs
Mission Critical Support
Includes tools, ticket-based support, Dev Center, and FAQs
AVAILABLE ADD-ONS
Security
Regional Media Zones - Germany
Add on for $500/month
Allows restriction of media traffic to Germany
AES-256 Encryption
Add on for $500/month
For enhanced security, the OpenTok platform supports the AES-256 level of encryption on media streams.
HIPAA Compliance & BAA
Connectivity
Advanced Insights
Add on for $500/month
Provides session quality and error data alongside usage metrics
Configurable TURN
Add on for $1,000/month
Provides flexibility and control, allowing customers to use their own TURN servers for media traffic.
China Relay
Add on for $1000/month
Services
Success Services
Add on for $1,000/month
Product roadmap alignment, dedicated success manager, and technical reviews

Enterprise

Ideal for businesses with security & uptime needs

Includes all Standard and Growth features, plus:

Enterprise server environment, customer success team, HIPAA & BAA and more.

See Enterprise details

Contact us to learn more

See what’s included
Usage
Server Environment
Enterprise
Monthly Included Minutes
Your first 2,000 voice and video streamed subscribed minutes/month are included for all plans
Core Features
View usage-based pricing for Video, Voice, Recording, Screen Sharing, Signaling and TURN relay
Advanced Features
View usage-based pricing for SIP Interconnect, Interactive Broadcast and Voice-Only sessions
Security
Security Essentials
Includes SOC2 and SSL encryption
Encrypted Archiving
Archived data is never unencrypted at rest or in transit providing the highest level of security
Regional Media Zones - US & EU
Allows restriction of media traffic to the US or EU regions
Regional Media Zones - Germany
Allows restriction of media traffic to Germany
AES-256 Bit Encryption
For enhanced security, the OpenTok platform supports the AES-256 level of encryption on media streams.
HIPAA Compliance & BAA
Connectivity
Advanced Insights
Provides session quality and error data alongside usage metrics.
Configurable TURN
Provides flexibility and control, allowing customers to use their own TURN servers for media traffic.
China Relay
IP Whitelisting
IP address blocks are shared with select customers, limiting exposure to trusted endpoints.
Services
Basic Support
Includes tools, ticket-based support, Dev Center, and FAQs
Mission Critical Support
Includes tools, ticket-based support, Dev Center, and FAQs
Success Services
Product roadmap alignment, dedicated success manager, and technical reviews

Choose the plan that works best for you and your business

Explore our different packages and features that enable secure, scalable and high-quality live video.

FEATURESSTANDARDGROWTHENTERPRISE
Usage
Server EnvironmentStandardStandardEnterpriseEnterprise dedicated environment, scheduled release cadence, and SLAs
Monthly Included Minutes
Your first 2,000 voice and video streamed subscribed minutes/month
are included for all plans
Core Features
View usage-based pricing for Video, Voice, Recording, Screen Sharing,
Signaling and TURN relay
Advanced Features
View usage-based pricing for SIP Interconnect, Interactive Broadcast
and Voice-Only sessions.
Security
Security EssentialsIncludes SOC2 and SSL encryption
Encrypted RecordingArchived data is never unencrypted at rest or in transit providing the highest level of security Add on for
$500/month
Regional Media Zones - US & EUAllows restriction of media traffic to the US or EU regions.
See pricing for Germany zone
Add on for
$500/month
AES-256 Bit EncryptionFor enhanced security, the OpenTok platform supports the AES-256 level of encryption on media streams. Add on for
$500/month
Add on for
$500/month
HIPAA Compliance & BAA Contact Us Contact Us
Connectivity
Advanced Insights Project-level usage, quality and error metrics through your account dashboard, and an API (beta) Contact Us
Configurable TURNConfigurable TURN API provides flexibility and control, allowing customers to use their own TURN servers for media traffic. Add on for
$1,000/month
Add on for
$1,000/month
China RelayOpenTok infrastructure is deployed to Chinese data centers to provide better connectivity for Chinese users. Add on for
$1,000/month
Add on for
$1,000/month
IP WhitelistingIP address blocks are shared with select customers, limiting exposure to trusted endpoints
Services
Basic SupportIncludes tools, ticket-based support, Developer Center documentation and FAQs
Mission Critical SupportOnboarding, 24x7 escalation service and priority 2-hour target support Add on for
$1,500/month
Success ServicesRoadmap alignment, dedicated success manager and technical reviews Add on for
$1,000/month
Add on for
$1,000/month
Base Price$9.99/mo$1,999/mo Talk to our team

Pay for what you use

On top of your Standard, Growth or Enterprise plan, we offer pay-as-you-go pricing for feature usage

Core features

Video, Voice, Screen Sharing, Signaling and TURN relay*

We offer usage-based pricing if
you stream over your plan's
included 2,000 minutes / month

Expecting high usage?

For usage above 1.5 million minutes / month, we offer volume discounts and term commitments for all features

Contact us
Number of streamed
subscribed minutes
Price per streamed
subscribed minute
0 - 2,000Included in all plans
2,001 - 100,000$0.00475
100,001 - 500,000$0.0045
500,001 - 1,500,000$0.00425
1,500,001 or more$0.004

*TURN relay is included in all plans with no additional usage charge

Recording

Easily record live calls for later playback

Learn more about Individual vs. Composed archives and pricing info

Contact us to speak with our team

FormatPrice per archive minute
Individual stream archives$0.0125
SD composed archives*$0.025
NEWHD composed archives*$0.035

*Encrypted Recording is available for composed archives. (Included for Growth and Enterprise plans. Available to add on to the Standard plan for $500/month)

Advanced features

Interactive Broadcast
& Live Streaming

Interactive Broadcast allows you to broadcast an event up to 3,000 interactive participants in real time.

Live Streaming enables you to extend broadcasts to an unlimited audience size through HLS and RTMP.

Contact us to speak with our team

FeaturePrice per minute
Interactive Broadcast

As with our core features, pricing is
based on the number of streamed
subscribed minutes. Volume
discounts apply.

See usage-based pricing above
Live Streaming

Pricing is based on duration of content
created and content viewed.

See FAQs
SIP Interconnect

Enable WebRTC & Telephony interoperability for your website or app

Learn more about SIP pricing info

Usage is based on the duration of each call to a SIP endpoint at $0.005 / min

Contact us to speak with a member of our team

Voice-Only

Do you have a voice-only use case? Contact us to learn more about our pricing

Get started today

Want to learn more about our features? Check out our platform overview page

Successfully Scale with Our Enterprise Package

Get advanced security, enhanced features, a dedicated Enterprise environment and white glove service from our customer success team.

Dedicated Enterprise Environment
Enterprise-grade infrastructure, secure SDKs and scheduled release cadence
Enhanced Security & Compliance
AES-256, HIPAA & BAA, Encrypted Archiving
Regional Media Zones, Configurable TURN, Advanced Insights
Enhanced features to ensure reliable connectivity and high-quality video sessions from anywhere
Premium Service and Customer Success Team
Onboarding, access to a dedicated CSM, 24x7 escalation service, technical health assessments, and more
See what you can do with the OpenTok Platform
Our customers spanning across industries are using OpenTok to build rich and personal engagement through live video.

Frequently Asked Questions

What’s the difference between a subscribed and streamed minute?

In a live video session, participants can receive (subscribe to) or send (publish) live media streams with other call participants. Depending on the use case, they can also do both.

When a call participant uses OpenTok to subscribe to a media stream for a minute, we call that a subscribed minute. TokBox charges for live video calling using this subscribed minute measure of use.

I expect to generate a lot of usage when my app launches. Does TokBox offer discounts for larger volume of minutes?

We offer usage-based pricing if you stream over 2,000 minutes / month. Learn more about our volume discounts here or contact us.

Number of streamed
subscribed minutes
Price per streamed
subscribed minute
0 - 2,000Included in all plans
2,001 - 100,000$0.00475
100,001 - 500,000$0.0045
500,001 - 1,500,000$0.00425
1,500,001 or more$0.004

If you plan to generate higher usage or would like to discuss additional discounts through usage or term commitments, or discounts for our other features like archiving, SIP, broadcast, etc please contact us to discuss further.

How do Credit Based Trials work?

For all new users, we offer a free trial with $10 in credits to use any of the OpenTok features that you like. Your credits work just like real money, and are used up as you generate usage with OpenTok, following our standard pricing model. For example, your $10 could be used toward 2,000 subscribed minutes, or several other combinations of OpenTok feature usage.

Free trial customers who are using OpenTok’s Archiving feature, which allows you to record and save OpenTok sessions, will also receive 1,000 free archiving minutes as a bonus.

How do I estimate my OpenTok monthly usage for core voice and video?
  • During a video or audio session, each user needs to both publish (upload their video/audio content), and subscribe (download video/audio content from the other users).
  • TokBox charges for subscribed minutes – we don’t charge for published minutes.
  • The total number of subscribed minutes depends on the length of the session and the use case, as 1:1 and multi-party sessions work slightly differently.
  • You can refer to the table here to calculate the total number of subscribed minutes (when all participants are both publishing and subscribing).
What is the difference between composed archives and individual stream archives?

Composed Archives

  • Single MP4 file composed of all streams and it is ideal for instant playback
  • Composition occurs while the session is in progress and composed file is available immediately after session is complete
  • Layout of the composed archive can be customized, adjusting the visual arrangement of streams and which streams are displayed
  • Composed archiving is used by the majority of our customers
  • Composed archives can be encrypted to provide the highest level of security

Individual stream archives

  • ZIP container file with multiple individual media files for each stream, and a JSON metadata file for video synchronization
  • Stream containers are either of type .webm, or .mkv
  • Intended for use with a post-processing tool, and is useful for companies with advanced cognitive services to tackle use-cases such as - Sentiment analysis, audio transcription and voice/object recognition
How do I estimate pricing for recording?

Pricing for recording is dependent upon the duration of the recorded content, and not on the number of participants.

  • Individual stream archives - $0.0125 per minute of recorded content
  • SD Composed archives - $0.025 per minute of recorded content
  • HD Composed archives - $0.035 per minute of recorded content

Encrypted archiving is available for composed archives.

  • Available to add-on for customers on the Standard plan for $500 / month
  • Included with Growth and Enterprise plans
  • Usage-based SD or HD per minute rates listed above apply

To learn more about how to calculate pricing for recording, please refer to this table here or contact us.

What is Interactive Broadcast and Live Streaming? How do I calculate pricing?

Interactive Broadcast allows broadcasters to host an event and allow up to 3,000 participants to interact simultaneously in real time with minimal latency.

As part of Interactive Broadcast, we offer Live Streaming, which allows users to stream to millions with HTTP Live Streaming (HLS), stream directly to Facebook, Twitch.tv, and YouTube using RTMP.

Live Streaming is classified in a couple of ways:

  • If you live stream a regular OpenTok session to:
    • A large audience or end-points that do not support WebRTC using HTTP Live Streaming (HLS)
    • Social media platforms such as Facebook or YouTube using RTMP

In addition to the streamed subscribed minutes for the regular OpenTok session, you will incur the following costs:

  • HLS and RTMP content created minutes:
      a) Duration of the session that was live streamed, independent of the number of broadcasters or viewers
      b) $0.10 per minute of HD content created (HLS-only, RTMP-only, HLS+RTMP)
      c) $0.07 per minute of SD content created (HLS-only, RTMP-only, HLS+RTMP)
  • HLS content viewed:
      a) Duration of live streamed content watched by all the HLS viewers
      b) Applies to HLS viewers only
      c) $0.005 per minute of HLS content viewed per HLS viewed

To learn more about how to calculate pricing, please refer to this table here or contact us.

What is SIP Interconnect? How can I calculate pricing?

SIP Interconnect enables telephony interoperability for your OpenTok powered app.

  • Usage is based on duration of each call to a SIP endpoint @ $0.005 per minute.
  • SIP usage will be an additional charge on top of streamed subscribed minutes for regular OpenTok session.
  • To learn more about how to calculate pricing for SIP Interconnect, please refer to this table here.
What is Signaling? How can I calculate pricing?

Signaling API allows developers to send messages across clients in their applications.

  • You can use the OpenTok signaling API to send text and data between clients connected to an OpenTok session.
  • It enables you to build basic text chat, send instructions from one client to another, and create other valuable experiences. Please refer to our signaling documentation for further details.
  • Signaling is included in the platform monthly fee.

Contact Sales