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We’ll provide the platform so you can focus on building the best apps.

Sign up for a free account and get credits to use towards any OpenTok feature.

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Standard

Great for developers and small teams

Includes core features and access to documentation, tools and sample apps.

STARTING AT

$9.99

MO

See what’s included
Usage
Server Environment
Standard
Included Minutes
2,000 streamed subscribed minutes/month for core voice & video features
Core Voice and Video Features
$0.00475/streamed subscribed minute for usage over 2,000 minutes/month. For volume discounts, please contact us
Archiving (per min)
$0.035/min for composed recordings. $0.025/min for individual stream recordings.
Live Streaming (HLS, RTMP)
$0.10/min for content created (HLS, RTMP). $0.005 for content viewed (HLS)
SIP Interconnect
$0.005/min for usage based on the duration of each call to a SIP endpoint
Voice-Only
Do you have a voice-only use case? Contact us to learn more about our pricing.
Security
Security Essentials
Includes SOC2 and SSL encryption
Services
Basic Support
Includes tools, ticket-based support, Dev Center, and FAQs
AVAILABLE ADD-ONS
Security
Encrypted Archiving
Add on for $500/month
Archived data is never unencrypted at rest or in transit providing the highest level of security
Regional Media Zones
Add on for $500/month
Allows restriction of media traffic to specific regions
AES-256 Encryption
Add on for $500/month
For enhanced security, the OpenTok platform supports the AES-256 level of encryption on media streams.
HIPAA Compliance & BAA
Connectivity
Advanced Insights
Add on for $500/month
Provides session quality and error data alongside usage metrics
Configurable TURN
Add on for $1,000/month
Provides flexibility and control, allowing customers to use their own TURN servers for media traffic.
China Relay
Add on for $1000/month
Services
Mission Critical Support
Add on for $1,500/month
Onboarding, 24x7 escalation, and priority 2-hour support
Success Services
Add on for $1,000/month
Product roadmap alignment, dedicated success manager, and technical reviews

Growth

Optimal for scaling teams

Includes all Standard features, plus:

A dedicated support team, premium security and analytics features, and more.

STARTING AT

$1,999

MO

Contact us to learn more

See what’s included
Usage
Server Environment
Standard
Included Minutes
2,000 streamed subscribed minutes/month for core voice & video features
Core Voice and Video Features
$0.00475/streamed subscribed minute for usage over 2,000 minutes/month. For volume discounts, please contact us
Archiving (per min)
$0.035/min for composed recordings. $0.025/min for individual stream recordings.
Live Streaming (HLS, RTMP)
$0.10/min for content created (HLS, RTMP). $0.005 for content viewed (HLS)
SIP Interconnect
$0.005/min for usage based on the duration of each call to a SIP endpoint
Voice-Only
Do you have a voice-only use case? Contact us to learn more about our pricing.
Security
Security Essentials
Includes SOC2 and SSL encryption
Encrypted Archiving
Archived data is never unencrypted at rest or in transit providing the highest level of security
Regional Media Zones
Allows restriction of media traffic to specific regions
Connectivity
Advanced Insights
Provides session quality and error data alongside usage metrics
Services
Basic Support
Includes tools, ticket-based support, Dev Center, and FAQs
Mission Critical Support
Includes tools, ticket-based support, Dev Center, and FAQs
AVAILABLE ADD-ONS
Security
AES-256 Encryption
Add on for $500/month
For enhanced security, the OpenTok platform supports the AES-256 level of encryption on media streams.
HIPAA Compliance & BAA
Connectivity
Advanced Insights
Add on for $500/month
Provides session quality and error data alongside usage metrics
Configurable TURN
Add on for $1,000/month
Provides flexibility and control, allowing customers to use their own TURN servers for media traffic.
China Relay
Add on for $1000/month
Services
Success Services
Add on for $1,000/month
Product roadmap alignment, dedicated success manager, and technical reviews

Enterprise

Ideal for businesses with security & uptime needs

Includes all Standard and Growth features, plus:

Enterprise server environment, customer success team, HIPAA & BAA and more.

See Enterprise details

Contact us to learn more

See what’s included
Usage
Server Environment
Enterprise
Included Minutes
2,000 streamed subscribed minutes/month for core voice & video features
Core Voice and Video Features
$0.00475/streamed subscribed minute for usage over 2,000 minutes/month. For volume discounts, please contact us
Archiving (per min)
$0.035/min for composed recordings. $0.025/min for individual stream recordings.
Live Streaming (HLS, RTMP)
$0.10/min for content created (HLS, RTMP). $0.005 for content viewed (HLS)
SIP Interconnect
$0.005/min for usage based on the duration of each call to a SIP endpoint
Voice-Only
Do you have a voice-only use case? Contact us to learn more about our pricing.
Security
Security Essentials
Includes SOC2 and SSL encryption
Encrypted Archiving
Archived data is never unencrypted at rest or in transit providing the highest level of security
Regional Media Zones
Allows restriction of media traffic to specific regions
AES-256 Bit Encryption
For enhanced security, the OpenTok platform supports the AES-256 level of encryption on media streams.
HIPAA Compliance & BAA
Connectivity
Advanced Insights
Provides session quality and error data alongside usage metrics.
Configurable TURN
Provides flexibility and control, allowing customers to use their own TURN servers for media traffic.
China Relay
IP Whitelisting
IP address blocks are shared with select customers, limiting exposure to trusted endpoints.
Services
Basic Support
Includes tools, ticket-based support, Dev Center, and FAQs
Mission Critical Support
Includes tools, ticket-based support, Dev Center, and FAQs
Success Services
Product roadmap alignment, dedicated success manager, and technical reviews
Expecting high usage? Contact us about volume discounts and term committments

Choose the plan that works best for you and your business

Explore our different packages and features that enable secure, scalable and high-quality live video.

FEATURESSTANDARDGROWTHENTERPRISE
Usage
Server EnvironmentStandardStandardEnterpriseEnterprise dedicated environment, scheduled release cadence, and SLAs
Included Minutes
Your first 2,000 voice and video streamed subscribed minutes/month
are included for all plans
Core Voice and Video FeaturesIncludes subscribed streamed voice and video, screen sharing, signaling, and TURN relay.

We offer usage-based pricing if you stream over 2,000 minutes / month.
Learn more about our volume discounts here or contact us.

Number of streamed
subscribed minutes
Price per streamed
subscribed minute
0 - 2,000Included in all plans
2,001 - 100,000$0.00475
100,001 - 500,000$0.0045
500,001 - 1,500,000$0.00425
1,500,001 or more$0.004

If you plan to generate higher usage or would like to discuss additional discounts through usage or term commitments, or discounts for our other features like archiving, SIP, broadcast, etc please contact us to discuss further.

Learn about our tiered usage-based pricing or contact us.
Archiving (per min)Record video sessions for playback after your session ends
$0.035/min for composed recordings. $0.025/min for individual stream recordings
Live Streaming Broadcasts (HLS & RTMP)
$0.10/min for content created (HLS, RTMP). $0.005 for content viewed (HLS)
SIP Interconnect
$0.005/min for usage based on the duration of each call to a SIP endpoint
Voice-Only
Do you have a voice-only use case? Contact us to learn more about our pricing.
Security
Security EssentialsIncludes SOC2 and SSL encryption
Encrypted ArchivingArchived data is never unencrypted at rest or in transit providing the highest level of security Add on for
$500/month
Regional Media ZonesAllows restriction of media traffic to specific regions Add on for
$500/month
AES-256 EncryptionFor enhanced security, the OpenTok platform supports the AES-256 level of encryption on media streams. Add on for
$500/month
Add on for
$500/month
HIPAA Compliance & BAA Contact Us Contact Us
Connectivity
Advanced Insights Project-level usage, quality and error metrics through your account dashboard, and an API (beta) Contact Us
Configurable TURNConfigurable TURN API provides flexibility and control, allowing customers to use their own TURN servers for media traffic. Add on for
$1,000/month
Add on for
$1,000/month
China RelayOpenTok infrastructure is deployed to Chinese data centers to provide better connectivity for Chinese users. Add on for
$1,000/month
Add on for
$1,000/month
IP WhitelistingIP address blocks are shared with select customers, limiting exposure to trusted endpoints
Services
Basic SupportIncludes tools, ticket-based support, Developer Center documentation and FAQs
Mission Critical SupportOnboarding, 24x7 escalation service and priority 2-hour target support Add on for
$1,500/month
Success ServicesRoadmap alignment, dedicated success manager and technical reviews Add on for
$1,000/month
Add on for
$1,000/month
Base PriceStarting at $9.99/moStarting at $1,999/mo Talk to our team
Expecting high usage? Contact us about volume discounts and term committments

Get started today

Want to learn more about our features? Check out our platform overview page

Successfully Scale with Our Enterprise Package

Get advanced security, enhanced features, a dedicated Enterprise environment and white glove service from our customer success team.

Dedicated Enterprise Environment
Enterprise-grade infrastructure, secure SDKs and scheduled release cadence
Enhanced Security & Compliance
AES-256, HIPAA & BAA, Encrypted Archiving
Regional Media Zones, Configurable TURN, Advanced Insights
Enhanced features to ensure reliable connectivity and high-quality video sessions from anywhere
Premium Service and Customer Success Team
Onboarding, access to a dedicated CSM, 24x7 escalation service, technical health assessments, and more
See what you can do with the OpenTok Platform
Our customers spanning across industries are using OpenTok to build rich and personal engagement through live video.

Frequently Asked Questions

What’s the difference between a subscribed and streamed minute?

In a live video session, participants can receive (subscribe to) or send (publish) live media streams with other call participants. Depending on the use case, they can also do both.

When a call participant uses OpenTok to subscribe to a media stream for a minute, we call that a subscribed minute. TokBox charges for live video calling using this subscribed minute measure of use.

I expect to generate a lot of usage when my app launches. Does TokBox offer discounts for larger volume of minutes?

Yes, we offer usage-based discounts. For core video and voice features, these discounts apply when you hit different usage milestones:

  • Your first 2,000 streamed subscribed mins are included in your $9.99 monthly fee
  • The next 98,000 are priced at $0.00475 per minute
  • The next 400,000 are priced at $0.00450 per minute
  • The next 1 million are priced at $0.00425 per minute
  • Anything above 1 million are priced at $0.00400 per minute.

Example: If you do 520k streamed subscribed minutes per month, your bill will be: $9.99 + 98k x 0.00475 + 400k x 0.00450 + 20k x 0.00425 = $2,360.49

If you plan to generate higher usage or would like to discuss additional discounts through usage or term commitments, please contact us to discuss further.

Other platform usage: We also offer custom volume discounts for other usage based products such as archiving, SIP, broadcast, etc. Contact us team to learn more about these.

How do Credit Based Trials work?

For all new users, we offer a free trial with $10 in credits to use any of the OpenTok features that you like. Your credits work just like real money, and are used up as you generate usage with OpenTok, following our standard pricing model. For example, your $10 could be used toward 2,000 subscribed minutes, or several other combinations of OpenTok feature usage.

Free trial customers who are using OpenTok’s Archiving feature, which allows you to record and save OpenTok sessions, will also receive 1,000 free archiving minutes as a bonus.

How do I estimate my monthly usage?

TokBox charges for the total number of subscribed minutes. During a video or audio call, each user needs to both publish (upload their video/audio content), and subscribe (download video/audio content from the other users). TokBox charges for subscribed minutes – we don’t charge for published minutes.

The total number of subscribed minutes depends on the length of the call and the use case, as 1:1 and multi-party calls work slightly differently. For a complete breakdown of how to calculate your monthly usage, please visit the FAQ page.

Contact Sales