White Papers

TokBox is now part of Nexmo, The Vonage API Platform. The Vonage main website provides our Perspective Articles and White Papers, so please click through to see these. Below are a few of the most recent Live Video white papers for your convenience. To find the right content for your needs, please contact our sales team to get assistance.

Digital Communications in Education: A Perfect Day

In the age of digital education, the typical student and teacher journey no longer begins and ends in the classroom. Rather, it unfolds over time, across many scenarios, touchpoints, and communication channels. Each interaction is seamless and delivered with the right information, to the right person, and at precisely the right moment.

But what can a day in the life of students and teachers actually look like when optimized with programmable communications?

Follow the learning scenarios in this infographic to see how experiences are being reimagined across the education industry.

  • How communications APIs improve student and teacher engagement
  • Different types of communications APIs and how they’re used in education
Read more
Digital Communications in Financial Services: A Perfect Day

Financial services companies of all kinds are using programmable communications to build outstanding customer journeys that drive loyalty. Whether for performing a routine activity, offering a high-touch service, or sharing customer data effectively across the organization, programmable communications can make every interaction unique and effortless.

But what can a day in the life of customers and professionals in the financial services industry actually look like with programmable communications? Follow the scenarios in this infographic to see how experiences are being reimagined across the financial services industry.

One day. One advisor. Several customers. Dozens of complex interactions made simple with programmable communications.

  • Mortgage application
  • Wealth management
Read more
Digital Communications in Healthcare: A Perfect Day

The typical healthcare journey no longer begins and ends in the waiting room. Rather, it unfolds over time, across many scenarios, touchpoints, and communication channels—each interaction designed to provide a unique experience to each participant, delivering the right information to the right person at precisely the right moment.

The sum of these interactions comprises the modern healthcare experience, enabled by programmable communications.

What can a day in the life of patients and doctors actually look like when optimized with programmable communications? Follow the healthcare scenarios in this infographic to see how experiences are being reimagined across the healthcare industry.

One day. One doctor. Several patients. Dozens of complex interactions made simple with programmable communications.

  • Virtual consultations
  • Remote collaboration
  • Group therapy
Read more
AI + Live Video: Healthcare

Artificial Intelligence (AI) has been continuously improving the healthcare industry for years. And now, with the convergence of two powerful technologies – AI and live video – a whole new wave of innovation has emerged.

AI-powered live video is helping healthcare providers to analyze mountains of data to identify diagnose faster and more accurately than ever imagined, deliver an outstanding patient experience, and free up health professionals to do what they do best: provide care.

This guide will explore how innovators in the healthcare industry can push past the boundaries of what was once humanly possible, and how the combination of AI and live video is changing the face of healthcare.

Read more
AI + Live Video: Financial services

Artificial Intelligence (AI) is one of the biggest innovations to impact the financial services space. And now, banking and finance is getting a whole lot smarter, secure and enjoyable to use, thanks to AI-powered live video.

This guide will explore how the combination of AI and live video is being used by innovators to tap into a whole new realm of possibilities with security, customer service and business efficiencies for the financial services industry – while maintaining the human touch.

Read more
AI + Live Video: Recruitment

Artificial intelligence (AI) and live video are taking the world of human resources and recruitment by storm. While AI on its own promises to cut time and costs through automation, when paired with live video, innovators in the recruitment space are creating all new exciting data driven experiences which result in exceptional hiring decisions and business success.

This guide explores how the powerful combination of AI and video is making recruitment not only easier, but smarter and more human. Discover how innovators are pushing past the boundaries of what was once possible in the recruitment industry with AI + live video.

Read more
AI + Live Video: Education

Artificial Intelligence (AI) and Augmented Reality (AR) are changing the world at a rapid pace and the world of education is no exception. From machine learning tutoring platforms to live video emotional recognition and even wearable technologies that create 3D environments – innovators are developing AI and AR-powered education solutions for just about every aspect of the learning process.

This guide explores how educators can use AI, AR and live video together to push the boundaries of education and provide incredible learning opportunities for their students.

Read more
AI + Live Video: Security and Surveillance

Artificial Intelligence (AI) is sweeping through the business world with countless companies tapping this technology to build more intuitive products and services. And now, security and video monitoring is getting a whole lot smarter thanks to AI-powered live video.

This guide will explore how innovators in the security, video monitoring and IoT space are leveraging powerful new technologies, algorithms and massive amounts of data to push past the boundaries of what was once possible, making homes, businesses and the public safer.

Read more
AI + Live Video: Customer Relationships

Artificial intelligence (AI) is not just an idea floating somewhere far off in the future anymore, it’s already here. And it’s playing an increasingly important role in shaping customer service and relationships. Companies are realizing the huge potential AI paired with live video in not only delivering the experiences consumers want, but also anticipating their needs before they’ve made it known – ultimately delivering the kind of personalized and effective service consumers demand.

This guide will explore how innovators in customer service technology are pushing past the boundaries of what was once possible. Discover how the combination of AI and live video is building incredible relationships between businesses and their customers.

Read more
A Guide to See-what-I-see Live Video

Live video is one of the fastest growing communication trends, revolutionizing the way we interact with people and organizations across the globe.

Innovative industries are providing extraordinary services through the live video experience. But video isn’t just about chat - video is enabling what has become known as “see-what-I-see”, where any person can see and experience the physical space of someone else in a totally different location. And this guide will open your eyes to the massive potential for any organization wishing to change the customer experience forever.

Read more

Contact Sales