Introducing the Windows SDK for the OpenTok Platform

Windows SDK for the OpenTok PlatformToday we’re rolling out our new Windows SDK into public-beta. This means that you can build live video applications and services that work seamlessly across iOS, Android, Web and Windows desktops, laptops, and tablets. With this, TokBox is continuing to broaden our endpoint flexibility for our customers and partners.

SDK Features

The Windows SDK has all the great features that you’ve come to expect from the OpenTok Platform. In addition to being fully interoperable with all our existing client SDKs, it also includes support for:

  • C# API for Windows C# developers
  • .NET 4.6.1
  • OS versions: Windows 7, Windows 8.x and Windows 10
  • x86 and x64 architectures
  • Custom video capturer
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Innovation in the City – Video Hack Day NY 2017

Innovation at Video Hack Day 2017

On Saturday March 11th, TokBox joined Ziggeo to co-host the third annual Video Hack Day at General Assembly in New York City. The one-day hackathon event saw creative web and mobile developers from the New York area and beyond come together and use the latest video technologies to rapidly build innovative and exciting applications.

Successful Innovation

By all accounts, the event was a resounding success, with over 100 ‘hackers’ submitting projects that ranged from highly practical civic solutions to online dance party platforms (which is not to say that dance isn’t practical). With a tight window of around 10 hours to complete a fully demo-able product, the participating teams were pushed to their limit, and the results were more than impressive.

In addition to TokBox’s OpenTok platform, the Hack Day participants were given access to multiple advanced video APIs to help build their apps, including Ziggeo, Clarifai, Livestream, JWPlayer, Switchboard Live, Internet Video Archive, and Radix – all sponsors at the event.

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TokBox Extends Reach of Interactive Broadcast to Millions

OpenTok Interactive Broadcast APILast year TokBox introduced the OpenTok Interactive Broadcast API. Ours became the first platform to marry the real-time capability of WebRTC with the reach of HTTP Live Streaming (HLS). The Interactive Broadcast API is helping our customers build large-scale interactive video experiences including live online auctions, Massive Open Online Courses (MOOCs), webinars, social apps and more.

Over the past 6 months we’ve continued to innovate in the broadcast space, pushing the boundaries of performance while ensuring massive scale. Today we’re proud to announce major enhancements to our Interactive Broadcast API.

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Join Us in India for the Kranky Geek WebRTC Tour (March 2017)

Kranky Geek WebRTC Tour India - March 2017

Bangalore, Hyderabad and Chennai

TokBox is pleased to be sponsoring the upcoming Kranky Geek WebRTC Tour across Bangalore, Hyderabad and Chennai in India during March 2017 (see below for dates). This fast-paced event brings respected WebRTC and real-time communications experts to town to help technologists and developers quickly get up-to-speed on the opportunities to enhance apps with global live video experiences using WebRTC.

To support these events, TokBox is also adding a complementary hands-on coding WebRTC Developer Workshop in each city where developers will roll up their sleeves and immediately start building live video-enhanced applications. This will include extended access to the OpenTok Live Video platform, a completion certificate and lunch. Yes, these are during the day – but this is work and an important educational opportunity for your development team.

Badri Rajasekar, TokBox CTO and SVP Engineering, responsible for product development, quality engineering and cloud operations, will be speaking and providing demonstrations at all events. Chris “Kranky” Koehncke (chriskranky.com) is hosting all Kranky Geek events, and TokBox is hosting the Developer Workshops.

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Introducing Video Chat Embed: Easiest Way to Demo the OpenTok Platform

At TokBox we’re always trying to find ways to improve your development experience. We pride ourselves on offering clear documentation, helpful tutorials and tools to accelerate the integration of OpenTok. We don’t plan on stopping there. 

Now, with the Video Chat Embed, you can take your proof of concept from zero to sixty with a simple copy and paste.

Why is this so powerful? As the market and demand for live video communications grows, two trends are emerging. First, developers with varied coding skill levels want to build with WebRTC. Second, developers want to be able to show off a proof of concept quickly. Enter the Video Chat Embed.

To get started simply login to your TokBox account, click “Video Chat Embeds” in the left navigation and “Create New Embed”.

OpenTok Video Chat Embed setupMake a few configuration choices for your Video Chat Embed – specify what size you would like the frame to be and what website your project will be embedded into. We’ll then generate code for you that can be added to your website in a matter of minutes.

 

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White Paper: How Interactive Live Video Is Making Banking Personal Again

Research continues to prove that more of us than ever and banking online.  Studies show that 94% of millennials now conduct their transactional banking entirely online.  And it is not just millennials; there are now more people who bank on a smartphone or computer on a weekly basis than who step foot in a branch.

In line with this customer move to online channels, banks are increasingly faced with the dilemma that while customers expect everything to be online, they also are demanding a more personalized service.  The friendly face and personal touch from a bank teller – once an integral part of the banking customer experience – have largely been replaced by automation.  As a result, banks are looking for solutions to enable them to deliver the level of service they want to online.  Many are turning to live video.  

This latest white paper explores how interactive live video is ushering in a new era of service in personal banking, the opportunity for banks, as well as best practices for implementing interactive live video into the customer journey.

Click here to download the white paper.

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What to do with all these (get)Stats?

tokbox-inc_markMany of our partners eventually find themselves asking how to tell whether their users tend to experience good quality while using the OpenTok Platform. As time has taught us, this can be a difficult question to answer. The most common source of complaints stem from underwhelming audio/video (A/V) quality between endpoints. These complaints are nearly always rooted in issues with performance of the endpoint network. The correlation between network performance and A/V quality has been accepted as an industry standard. In fact, we have built tools to expose network performance data, as a proxy indicator of subjective quality. While objective data about a network may be easy to collect, it is much more difficult to assign a number to represent the quality of experience that a user subjectively experiences.

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Introducing Automatic Reconnection on the OpenTok Platform

tokbox-inc_markMobile applications are rapidly becoming the primary channel through which people get things done. At the same time, user experience expectations for mobile applications far exceed expectations for applications delivered through other channels. Users expect value, ease of use and a delightful experience, but too often their expectations are not met.  This is only exasperated in applications with a real-time communication component. Our customers are not immune to this trend; an increasing number of them are building applications with a mobile-first strategy and it is becoming a significant part of the traffic that we see on our platform. In fact, more than 60% of the traffic we see on OpenTok is from customers using our Mobile SDKs.

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White Paper: Live Video in Financial Services

frontcover_white_paper-financial_services-1116-website_imageDigital disruption has forged a new world of finance. Banking and financial services now exist online and within mobile apps where the human touch of a teller or an advisor has largely been replaced by automation and artificial intelligence.

The convenience and seamlessness of managing finances online has become standard. Today, customers not only expect to manage their accounts online, they are also demanding a more personalized customer experience. As fintech startups challenge the industry and loyalty wanes, banks and financial institutions must find a way to break through the homogenized digital landscape to deepen engagement and drive value with this growing cohort of customers.

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