Customers spanning across industries, from healthcare, to education, to professional services and even finance, are adapting to live-video as a way to stay engaged with their clients and exceed customer expectations. In fact, worldwide, we know the number of telehealth patients will increase by 10x by 2018. And, we know that 87% of students prefer to collaborate online than in person. There’s no doubt that live video is now an integral part of client engagement and brand loyalty, and will only continue to become more prevalent in the future.
Following the release of OS X Lion on Wednesday, Adobe Flash Player has had a series of compatibility issues with Apple’s new OS. The big problem for fans of OpenTok apps? You’re unable to click “allow” or “deny” on the Adobe Flash pop-up that appears before you join a video call.
Until the official Adobe & Apple fix is released, there are a few steps you’ll need to follow to make OpenTok powered apps work:
1) Open System Preferences
2) Open Flash Player from “Other”
3) Click on Camera and Mic
4) Click on Camera and Mic Settings by site…
5) Set static.opentok.com to allow